GDPR Compliance

Last Updated: October 21, 2026

Your Rights Under GDPR

Under the General Data Protection Regulation, you have specific rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for this service.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you under certain conditions.

Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: to provide services you have requested
• Legitimate interests: to improve our services and communicate with customers
• Consent: where you have given explicit consent for specific processing activities
• Legal obligation: where required by law

Data Processing Activities

We process personal data for the following purposes:

• Service appointment scheduling and management
• Customer communication
• Service history maintenance
• Business analytics and improvement

International Data Transfers

We do not transfer your personal data outside of Australia. Should this change, we will ensure appropriate safeguards are in place.

Automated Decision Making

We do not use automated decision making or profiling that produces legal effects or similarly significant effects on individuals.

Data Protection Officer

For questions about data protection or to exercise your rights, contact us at:

[email protected]

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.

Response Time

We will respond to requests to exercise your rights within one month of receipt. This may be extended by two additional months where necessary, considering the complexity of the request.